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7 Questions to Ask Before Selecting a Water Softener Company

Considering a water softener for your home? Selecting the right water softener is just as important as selecting the right water softener company. Before renting or purchasing a water softener, you will want to learn a little more about the hardness level of the water in your home, as well as the water softener company that will be providing the service.

Below are seven questions everyone should ask before selecting a water softener company.
Click on each question to be taken directly to the answer.

  1. Could you benefit from a water softener?
  2. What is the hardness level of your water?
  3. How much does a water softener cost?
  4. Is the water softener company licensed?
  5. Is the water softener company trusted?
  6. Is the water softener company experienced?
  7. Does the water softener company offer a warranty?
  1. Could you benefit from a water softener?

    Water softening is the process of reducing hardness in water through ion exchange. If you have hard water, water softening will remove those minerals responsible for lime scale, soap scum and hard water spots. Homes with hard water that install a water softener often notice a reduction in the use of soaps and detergents, whiter whites, spotless dishes, softer linens and extended appliance lifecycles.

  2. What is the hardness level of your water?

    Homes without hard water are not likely to benefit from the installation of a water softener, and some water softeners are even able to serve dual purposes as water filters. Before selecting a water softener or a water softener company, it's important to establish the exact hardness level of your water. Culligan Water offers free in-home water tests to help identify water contaminants and measure water hardness.

  3. How much does a water softener cost?

    Water softener models with optional add-on features and advanced technologies will cost slightly more than basic model water softeners. In addition to the initial purchase price or monthly rental fee for the equipment, be sure to ask the water softener company you select whether there are any additional charges for the initial setup and delivery of the water softener, as well as any fees for: salt delivery, service calls or emergency repairs, and scheduled maintenance. Each of these can affect the final water softener cost. The inclusion and cost of certain services and fees may vary depending on whether a water softener is rented monthly or purchased.

  4. Is the water softener company licensed?

    Licensure requirements vary by state; however, most states require that a water softener company be licensed and insured to install water softeners in that state. Check to make sure the company you select has obtained any required licensures or certifications. Culligan Water is WQA, NSF and UL certified.

  5. Is the water softener company trusted?

    Take the time to do some research and see what people are saying about the water softener company you are considering. Do they have a professional looking website? Are they listed in the places online you would expect to see a local business? Have you heard good things about them from family and friends? Have their products been recognized or awarded? Culligan's Gold Series water softeners have been named a Consumer Digest's "Best Buy". Culligan also carries the Good Housekeeping Seal of Approval & Guarantee.

  6. Is the water softener company experienced?

    When selecting a water softener company it is essential to look for a company that offers both quality products and experience. Culligan has been a trusted name in the water treatment industry since 1936. Culligan Water is part of a full-service dealer network with more than 1,100 locations worldwide. The quality assurance team at Culligan Water works hard to stay on top of the latest water technology innovations and bring quality products to customers.

  7. Does the water softener company offer a warranty?

    Be sure to ask the water softener company you select whether or not they provide a warranty for their products, and what exactly is covered by the warranty. Most water softener companies should offer some type of limited lifetime warranty. Culligan water softeners are backed by one of the most comprehensive warranties in the industry. Culligan Water offers a 30-day, 100% satisfaction guarantee on rented and purchased water softeners.

Obtaining answers to the above seven questions will help to ensure you select a water softener company that offers both quality products and excellent service. To learn more about the water softeners offered by Culligan Water, or to locate a Culligan water softener company in your area, click here.

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